As digital touchpoints continue to expand and blend across all aspects of life, in the future we imagine that buying will happen independently from a store, and our entire world will become a marketplace. This means you’ll be able to make purchases wherever is convenient on the channel you prefer, instead of monitoring for an item to be in stock or having to wait a long time for delivery. Since the pandemic, Malaysia has seen over three million new digital consumers with 94% of pandemic consumers using digital services and 98% intending to continue being digital consumers in a post-Covid world.
Full article here: https://themalaysianreserve.com/2022/02/15/six-trends-that-will-shape-digital-commerce-in-malaysia-in-2022/
